Support of the CUE infotainment system. Specialists are available when calling this Customer Assistance number. U.S.: 1-855-428-3669 (855 4 CUE NOW) Canada: 1-888-446-2000 (Canadian Cadillac Customer Care Centre) Infotainment System The infotainment system is controlled by using the touchscreen, the buttons below the touchscreen. Upgrade to factory Cadillac® navigation today with no monthly recurring INTRODUCTION Our genuine brand new Cadillac® navigation HMI modules feature a 90-day guarantee and a hassle-free return policy.
Cadillac's new 2014 CTS has a whole new look and some serious technology enhancements. 2014 Cadillac CTS Gets Updated CUE System with Siri Eyes Free Mode. The software, which we previously. And Cadillac’s CUE infotainment system has had some tough critics. Cadillac's New In-Car Software Updates Aren't Threatened By Your Android Auto Or Apple CarPlay. I didn’t feel that CUE. 2014 Cadillac Cue Software Update. 5/30/2017 0 Comments Cadillac ELR Reviews and Rating. Vehicle Overview. Although the 2. Cadillac’s latest edition of the CTS sedan builds off the high benchmark set by 2014’s generation change. Now in its third generation, the CTS is a formidable. A new design update on Google Maps is here to help you.
Cadillac’s much maligned CUE infotainment system is getting a behind-the-scenes makeover. After drivers and media alike complained about slow touchscreen response times and cumbersome layouts in previous iterations, executives with the luxury brand said Tuesday that motorists will soon be able to purchase vehicles that contain more seamless systems and a range of new features that allow for more customization.
After focusing primarily on response times, Cadillac says, it then looked to make the system more intuitive to use. Chief among the on-screen improvements is a central “summary view” page, shown above, from which vehicle occupants can access climate controls, audio options, phones, and navigation features.
A new navigation app provides points of interest along selected routes, real-time traffic information, fuel prices from nearby gas stations, and predictive suggestions based on a driver’s journeys over time. That app is offered for free on a one-year trial basis, but a Cadillac spokesperson declined to say how much it will cost to maintain access to it once the trial period expires.
Typically, infotainment systems are out of date as soon as cars are driven off the dealership lot. But Cadillac says CUE’s new features, as well as others that may be developed, will get over-the-air software updates and additions. Few automakers other than Tesla have delved into the realm of augmenting existing features or installing new ones with regular remote updates, but GM appears poised to join the club. Updates will arrive through the vehicle’s built-in 4G LTE OnStar connection.
CUE’s improvements also rely in part on the cloud. Beyond the promise of a system that simply performs better, Cadillac has introduced user profiles that allow motorists to save preset preferences for features like seat position, favored navigation routes, and phone contacts in a cloud-based profile they can bring from vehicle to vehicle.
The number of customers who regularly jump from one brand-new Cadillac to the next seems limited, but the portable profiles are a nod toward the Book by Cadillac car-sharing service that Cadillac executives unveiled last month. For $1500 per month, Book subscribers can order Cadillac vehicles via an app and have them delivered to their desired location for use over periods ranging from a single trip to weeks at a time.
The latest version of CUE will make its debut in the 2017 Cadillac CTS, which GM said will arrive in dealerships by the end of March. Cadillac plans to add the new system to the XTS and ATS sedans with the start of 2018 model year production.
Infotainment systems are tricky little things to design; most customers won’t notice when it works well but will definitely notice when it screws up. And Cadillac’s CUE infotainment system has had some tough critics. At this year’s New York Auto Show, I sat down with Brian Ullem, the product head of global infotainment at General Motors, to find out how Cadillac plans to right this wrong.
First things first: don’t call it CUE anymore. It’s referred to as the “next generation Cadillac user experience,” which is super confusing because that still spells CUE and the word “CUE” flashes across the car’s screen when you turn it on. Anyway.
Ullem said that one of the greatest complaints customers had regarding the last generation system was the lack of response to input. The screen just didn’t react smoothly or quickly enough to tactile input to be satisfactory.
The new generation is much quicker and more fluid. And it’s been simplified even further.
Advertisement
To give you a refresher, here’s what the last-gen looks like in a Cadillac CT6:
Advertisement
Here’s what the new one looks like:
Advertisement
Notice the handy dock at the bottom of the screen that not only includes a home button, but quick and easy access to your music, navigation, phone and climate controls. In the old CUE system, if you navigated away from the screen you needed, you needed to go to “home” first before you could select where you left off. Admittedly, this was annoying.
Advertisement
Additionally, the new system now offers a summary view, which puts everything you need to see on a single page. It’s also easier than ever to set your favorite radio stations and frequently used audio apps so you don’t have to go hunting for them anymore.
Advertisement
The user profiles, if you let them, will learn your driving habits so it will route navigation directions accordingly. For example, if you like using a shorter route, it will point you on shorter routes. You’ll also get traffic and points of interest updates from the cloud.
Cadillac
Advertisement
One of the things people have the most trouble with, according to Ullem, is pairing a phone with the car via Bluetooth. He has no control over the process with each individual phone, but the new Cadillac system makes it really freakin’ easy:
Advertisement
You tap the phone icon and if your phone is paired, it’s paired. If it isn’t, it brings you to this menu, where you can easily see how to pair your phone. It’s a goddamn green box, for crying out loud. Seriously—if people still have trouble figuring this out then I don’t even know what to say anymore.
Ullem says he isn’t threatened by the popular use of Apple CarPlay or Android Auto. He sees the new Cadillac system as an augmentation of the two. This was nice to hear, especially for cavepeople like me who don’t bother with the car apps.
Advertisement
I personally rely on a car’s system for all my entertainment and navigational needs. It’s nice to see automakers still improving those systems and making them easier and easier for customers to use.
I didn’t feel that CUE needed updates. Like most, I neglected to read the owner’s manual and figured things out just by playing with them. But perhaps this is because I’m a millennial and I’m used to messing around with different interfaces. Maybe some just need things as simple as possible in order to land with the maximum number of people.
Advertisement
The updated system debuted in the 2017 CTS and will appear in the 2018 XTS and ATS.